Your personal information is completely safe with us. This policy clearly outlines how we collect, use, and protect your data.
Your privacy is our top priority at gowingbd
All your information is protected with SSL/TLS encryption. No one can steal your data.
Your personal information is never sold to any third party. That's our promise.
Only essential information is collected. We do not retain any unnecessary data.
Your data is stored on secure servers and undergoes regular security audits.
You can view, update, or delete your information at any time.
No marketing messages will be sent without your consent. Opt out at any time.
Welcome to gowingbd.com. This Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure. gowingbd takes your privacy extremely seriously.
By using our platform, you agree to this Privacy Policy. Please take a moment to read it carefully. If you have any questions, our support team is always ready to help.
This privacy policy applies solely to gowingbd's own platform. Any third-party links on our site are governed by their own privacy policies, for which gowingbd bears no responsibility.
This Privacy Policy was last updated in January 2026. We will notify you of any changes.
Gowingbd only collects information that is necessary for the smooth operation of the platform and to ensure a safe experience for you. We never request unnecessary or excessive data.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification | Yes |
| Mobile Number | Account Verification & Security | Yes |
| NID/Passport | KYC Verification | Yes (for withdrawals) |
| IP Address | Fraud Prevention | Automatic |
| Cookies | Improving User Experience | Optional |
Gowingbd collects your information through various methods. In every case, we maintain full transparency and ensure your consent.
You provide information directly when filling out the registration form, completing KYC verification, or contacting our support team. This data is stored directly on our secure servers.
When you use the gowingbd platform, certain technical information is collected automatically. This includes your device's IP address, browser details, page visit times, and session data. This information is used to enhance platform security and performance.
During payment processing, limited transaction data is received from mobile banking services such as bKash, Nagad, or Rocket. This information is used solely to confirm payments.
gowingbd will never ask for your password or full card number via phone call or email. If you receive such a request, please contact us immediately.
Gowingbd uses your collected data only for specific, legitimate purposes. Your information is never misused under any circumstances.
You can opt out of promotional messages at any time. Simply update your preferences in Account Settings or contact our support team.
Gowingbd does not sell your personal information to any third parties. However, limited data may be shared in certain specific circumstances.
In the above cases, only the minimum necessary information is shared. All parties who receive your data are bound by strict confidentiality agreements.
gowingbd does not sell, and will never sell, your information to advertising companies or data brokers.
Gowingbd uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser that remember your login status and help the platform run smoothly.
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
Gowingbd retains your data only for as long as necessary. All information is stored for the duration that your account remains active.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years (as required by financial regulations) |
| KYC Documents | 5 years |
| Log Files (IP, Session) | 12 months |
| Cookie Data | 30 days to 1 year |
| Support Conversations | 3 years |
Once the designated retention period expires, your data is securely deleted or anonymized so that it can no longer be linked to you.
Gowingbd believes you should have full control over your own data. That's why we provide you with the following rights.
To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.
Some information may not be deletable for legal reasons or due to an ongoing investigation. In such cases, we will inform you of the reason.
Gowingbd strictly prohibits the use of its platform by anyone under the age of 18. We do not knowingly collect any data from minors.
Age is verified at registration, and further confirmed through a national ID or passport during the KYC process. If we discover that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.
If you suspect a minor is using this platform, please notify us immediately at: support@gowingbd.com
Gowingbd reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via email or a notification on the platform.
Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.
For major policy changes, we will notify you at least 14 days in advance so you have time to make an informed decision.
For any privacy-related questions, complaints, or requests, please get in touch with us. Our dedicated privacy team is always ready to help.
Support@gowingbd.com
Within 72 hours
We take every privacy-related request seriously and strive to resolve it promptly. Your trust and satisfaction are our top priority.